Customer service

There are a lot of criteria to evaluate how successful websites are, but the most realistic way that many business owners agreed is looking at how it can help them to attract visitors, establish brand personality and increase revenue. With one website, attracting customers’ attention to visit is just the first step, the next and more important one is making them feel comfortable and have a great user experience. Instead of offering them frustration...

Suppose that you spend one day just for visiting the websites, can you count how many times you enter a website with bad or even terrible UX? We sure the answer is not just several sites. Many visitors feel annoyed and disappointed with websites that ignore the important role of good UX practices.In any step of building website, it is crucial to pay attention and detect carefully the common UX problems if you want...

With any online retailer, process to turn visitors into customers is a real challenge. Checkout is the last obstacle on the way to your goal. To enhance the ability to successfully and overcome this obstacle, the user experience in checkout process is what retailers need to focus on improving.The poor customer experience will likely to make customers drop their shopping carts and abandon purchase. So, how can you prevent that? Here are some advices...