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B2B Commerce and Operations

Guides on B2B and marketplace selling, inventory and order operations, customer service, multichannel and international ecommerce, from the Cmsmart team.

Latest in B2B Commerce and Operations

In 2023, eCommerce sales are projected to cross an astounding $6 trillion , highlighting the undeniable significance of online marketplaces. This digitized shopping landscape is revolutionizing retail, making it more accessible for small and medium-sized enterprises (SMEs) to launch and thrive without hefty investments in physical storefronts. However, with this rapid growth comes fierce competition, as businesses scramble to capture consumer attention on established online platforms. A pertinent example is our client, ShopEasy ,...

Did you know that the global eCommerce market is projected to exceed a staggering $6 trillion in sales by the end of 2023? This rapid growth signifies not only immense opportunity but also intense competition. Companies like Amazon and Alibaba dominate the landscape, making it crucial for small to medium enterprises to adopt clever pricing strategies to survive and thrive. For instance, consider our client GreenLeaf Products from Canada, a sustainable accessories retailer. Struggling...

Imagine a world where eCommerce marketplaces aren't just the future, but the present—an opportunity waiting to be seized by entrepreneurs. According to recent reports, the global eCommerce market is on track to soar to a staggering $8 trillion by 2027. Yet, despite this remarkable growth, many businesses struggle with the challenges of customer onboarding, trust issues, and inefficient order tracking. This was exactly the scenario faced by Jane's Boutique , a thriving fashion retailer...

Did you know that global eCommerce sales are projected to reach a staggering $5.4 trillion by 2022? However, many online sellers still struggle with limited visibility and ineffective management tools, which stunts their growth in this expansive market. Take the case of Linda, a small business owner from Canada, who specializes in handmade accessories. Despite crafting beautiful products, she found herself lost in the vast sea of competitors and facing dwindling sales. After partnering...

In a world where global online grocery sales are projected to skyrocket from $187.7 billion in 2021 to a staggering $500 billion by 2025 , the pressure on grocery retailers to deliver exceptional digital shopping experiences has never been more intense. Take the case of FreshWave Market , a flourishing grocery store located in Canada, which struggled to adapt to the digital transformation wave. Striving to meet the rising expectations for fresh produce, quick...

The digital landscape is witnessing an era of transformation with e-commerce sales surging to nearly $5.2 trillion in 2021 and projected to exceed $6.3 trillion by 2024 . This staggering growth is not just a number; it reflects an unprecedented shift in consumer behavior as shoppers prioritize convenience, speed, and variety. Take, for instance, our client Sarah’s Boutique from Australia—a small fashion retailer faced with dwindling foot traffic and high operational costs. By embracing...

What if your retail business could tap into a £28 billion opportunity? The UK home improvement market is on a trajectory to reach this impressive figure by 2025, presenting a wealth of possibilities for savvy entrepreneurs. Take the case of John Smith from the UK, who transformed his modest paint supply business into a thriving brand by harnessing the power of the B&Q Marketplace. After facing intense competition and struggling with limited product visibility,...

Imagine standing at the precipice of a monumental shift in retail: digital marketplaces are now projected to account for nearly 30% of global e-commerce sales by 2024, valued at over $6.3 trillion. The question that many businesses face today is not whether they should adopt these platforms, but rather how they can optimize their presence in these bustling online spaces. Take, for instance, Global Fashion Co. , based in Australia, which struggled to scale...

Did you know that in 2023, mobile e-commerce sales are projected to account for an astounding 72.9% of total e-commerce sales? This significant shift in consumer behavior challenges online businesses to adapt or risk falling behind. Take the example of FashionNova , a trendy clothing brand based in the USA. By integrating mobile-friendly designs and capitalizing on social media platforms, they successfully increased their customer engagement by 50% in just six months. Such transformative...

Did you know that global e-commerce sales are projected to surpass $8 trillion by 2027 ? This staggering growth reflects a significant shift in consumer behavior, highlighting the urgency for businesses to embrace innovative digital strategies. For instance, after partnering with Cmsmart, EcoTech Solutions , a burgeoning tech startup from Australia specializing in eco-friendly products, transformed their online presence. Faced with the challenge of engaging a tech-savvy audience, they turned to Cmsmart's comprehensive e-commerce...

Solutions and services

Frequently asked questions

Can WooCommerce handle B2B ordering?

Yes, with the right setup: company accounts, price lists, approval steps and quick reorders. Cmsmart plans and builds these flows as custom WooCommerce projects.

How do I start a multi-vendor marketplace?

Decide the business model first (commission, vendor onboarding, payouts), then choose the marketplace software. The step-by-step guide below walks through it, and the B2B desk can scope the build.

Elevate your store with Cmsmart

Enhance your eCommerce with our powerful plugins and explore fully built demo stores to see them in action.


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